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Report a repair

If you rent a home that Jeffrey Ross manages, give us the email address we hold for you and the property's postcode. We will email you a link to report the problem, with photographs.

In an emergency, do not use this form

You can smell gas or think there is a leakLeave the property and call the National Gas Emergency Service on 0800 111 999. Then let us know.

Fire, or anybody in dangerCall 999 first.

A power cut, or damaged power linesCall 105, the free national power-cut line.

A burst pipe outside, no water, or a mains leakIn Wales, Dŵr Cymru Welsh Water on 0800 052 0130. In Bristol, Bristol Water on 0345 702 3797.

A blocked or flooding sewerIn Wales, Welsh Water on 0800 085 3968. In Bristol, Wessex Water on 0345 600 4 600.

No heating or hot water, flooding you cannot stop, or the property cannot be lockedRing your local Jeffrey Ross office rather than waiting for an email.

Worth a look first

A few common problems have a quick fix you can safely try yourself. If it does not work, or you are not sure, report it — we would always rather hear about it.

This link has expired

Report a repair

In an emergency, do not use this form

Worth a look first

Report a repair

In an emergency, do not use this form

First — is it any of these?

What is wrong

Getting in

Photos optional, up to 8

Video optional, up to 2, under two minutes each

Glad that is sorted

Thank you — received